Shipping policy
Welcome to Vape Shop Mumbai. We are committed to providing fast, secure, and reliable shipping services for all vape products ordered through our website.
Order Processing
All orders are usually processed within 24 to 48 hours after successful order confirmation. Orders placed on weekends or public holidays may require additional processing time.
Once your order is confirmed and shipped, tracking details will be shared through the registered contact information.
Delivery Services
We provide vape delivery services across Mumbai and selected locations in India. Delivery time may vary depending on the customer’s location, courier availability, weather conditions, and operational factors.
Estimated delivery timelines:
- Mumbai: 1–3 business days
- Other Locations: 3–7 business days
Shipping Charges
Shipping charges may vary depending on:
- Delivery location
- Order value
- Product quantity
- Courier service availability
Any applicable shipping charges will be displayed during the checkout process before payment confirmation.
Order Tracking
Customers will receive shipment tracking details once the order has been dispatched. Tracking information helps customers monitor the delivery status of their vape products.
Delivery Delays
Although we aim for timely delivery, certain delays may occur due to:
- Courier service disruptions
- Weather conditions
- Public holidays
- Incorrect shipping details provided by customers
In such cases, our support team will assist customers with updated delivery information.
Incorrect Address Information
Customers are requested to provide accurate shipping details while placing orders. Vape Shop Mumbai is not responsible for delivery delays or failed deliveries caused by incorrect address or contact information.
Damaged or Missing Orders
If a customer receives a damaged product or incomplete order, they should contact our support team within 24 hours of delivery with order details and product images for assistance.
